About BIG Healthcare
Benchmarking Canadian hospital performance — in minutes, not months.
Our purpose
We drive operational efficiency
We believe in the Canadian healthcare system and challenge the prevailing notion that it is inherently unsustainable. Our goal is to provide ready access to actionable metrics that healthcare managers can use to monitor and improve their operations.
Together with our extensive experience implementing change across the continuum of care, we will help our clients achieve meaningful and measurable improvement to better serve their patients, clients and communities.
consulting services
BIG Business Advisory Services
The scope of our consulting services includes both quantitative and qualitative analyses in the areas of benchmarking and performance improvement, operations improvement, organizational and operational planning, financial management, governance and strategic planning. BIG advisors are veteran healthcare leaders specializing in rigorous operational analyses and performance improvement across Canada.
Meet Our Team
Desmond Lo
Managing Partner, President
Noorin Karmali
Vice President
Tom Marincic
Senior Director, Data Science
Chris Helyar
Senior Associate Consultant
Kelly Jennings
Senior Associate Consultant
Deb Carew
Senior Associate Consultant
our history
Performance Benchmarking since 2016
The Benchmark Intelligence Group Inc. (BIG Healthcare) was formed in June 2016 by former consultants and associates of Hay Group Health Care Consulting and HCM Group as well as Silicon Valley veterans.
The firm’s partners have provided healthcare management consulting services to Canadian hospitals, community health organizations, regional health organizations, governments and other healthcare agencies for more than 35 years.
BIG Healthcare in the numbers
2016
The year BIG Healthcare launched the first online performance benchmarking platform in Canada.
190+
The number of Ontario hospitals and their sites that have provided us with trial balance data.
120+
The number of collective years our consultants have been helping Canadian hospitals optimize operations.
Join Canada’s growing network of hospital executives that are benchmarking with BIG
Don’t be the last of your peers to know how your hospital compares. Get your FREE account today and start benchmarking — in minutes, not months.